SHIPPING & EXCHANGE
Shipping Policy
At New Age Collectives, we strive to ensure that your order is delivered in a timely manner. We offer standard and expedited shipping options to accommodate your needs. Our packaging is designed to protect your items and minimize the risk of damage during transit.
1. We offer free delivery on all prepaid orders.
2. All orders will be delivered within 5-10 working days.
3. Currently, We do not offer international shipping.
4. Please make sure someone is present at the mentioned address to accept deliveries.
5. For any further queries, you may contact us on at support@newagecollectives.com
Return & Exchange Policy
If for any reason you are not satisfied with your purchase from New Age Collectives, we offer a hassle-free exchange process.
1. Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition or have clearly been worn, WE WON’T PROCEED FORWARD WITH THE QUERY.
2. All prepaid orders are final. We do not offer any cancellations and refunds. Any refunds are issued in the form of a store credit equivalent to the selling/MRP amount, which can be used within 90 days.
3. Contact our customer service at support@newagecollectives.com within 7 days of receiving your order to initiate the exchange. We are committed to providing you with the best solution to ensure your satisfaction.